Privacy Policy

Shanghai LumiGo Technology Co., Ltd. (hereinafter referred to as "we," "us," or "our") deeply understands the highly sensitive nature of medical data. MedMate (hereinafter referred to as "the App") is strictly engineered on a "Zero-Knowledge" privacy architecture.

1. Data Collection and Usage

• Medical Data: Your medication names, schedules, dosages, and logs are exclusively stored on your local device or your personal private iCloud account. We do not maintain any centralized databases to access or harvest this information.
• Account Information: We utilize Apple's native "Sign in with Apple" ecosystem. We only acquire your unique Apple ID identifier solely to verify and manage your premium membership status.

2. Device Permissions

We request the following device permissions only for their stated purpose:

• Notifications: To deliver your timely medication reminders.
• Camera: To allow you to photograph your medications for easy identification in your medicine cabinet. Photos are stored only on your device and are never uploaded to any server.

All cross-device data synchronization relies entirely on Apple's native iCloud encryption protocols, making it mathematically inaccessible to us as developers. You retain full control to manage or revoke these permissions at any time within iOS System Settings.

3. Contact Us

If you have any questions or concerns regarding your data privacy, please reach out to our official support team at:
service@lumigotech.com